Returns Policy

📦 Return Policy

At Puremerchgenius, we carefully inspect and package every item before shipping. Our goal is to ensure your order arrives safely and in perfect condition.

❌ No Returns for Change of Mind

We do not accept returns if you’ve simply changed your mind or the item doesn’t meet personal expectations.

• 🙅 Dislike of color, size, or style
• 🙅 Personal preference
• 🙅 Items labeled as made-to-order

🛠️ Faulty, Damaged, or Incorrect Items

If your item arrives faulty, damaged, or incorrect, please contact us within 7 days of delivery with clear photos.

We’ll happily offer a replacement or full refund — no need to return the item.

Just reach out via email at [email protected] and we’ll take care of the rest. 😊

These policies are designed to ensure fairness and simplicity 💜 — thank you for your understanding!